Hotel lobby and resort guest services in Mauritius

Hotel QR Program

Medical help, one scan away

Place TouristDoctor QR codes in rooms, lobbies and guest folders so travellers reach a licensed doctor on WhatsApp in seconds — without searching or waiting at reception.

How it works

From scan to doctor in three steps

A simple journey designed for hotel guests who need help fast.

Step 1

Guest scans the QR code

Codes in the room, welcome folder or reception desk open a mobile landing page — no app download required.

Step 2

They tap WhatsApp or call

The landing page connects them straight to our 24/7 team with their hotel context already understood.

Step 3

A licensed doctor responds

Telemedicine, an on-site visit or an e-prescription — whatever the guest needs, coordinated with insurers when cover applies.

Benefits for hotels & resorts

  • Reassure guests with visible, professional medical access on property.
  • Reduce front-desk pressure — guests self-serve for non-emergency medical questions.
  • Branded QR codes and landing pages co-created with your property team.
  • 24/7 backup from Mauritius' established medical-assistance provider.
  • Coordination with travel insurers and assistance companies when guests have cover.

Benefits for guests

  • Instant access to English and French-speaking licensed doctors.
  • No app install — works on any smartphone camera.
  • Teleconsult, hotel visit or e-prescription from one trusted number.
  • Clear next steps instead of guessing which clinic to call on holiday.
  • Emergency hotline 8911 always available for urgent cases.

See it in action

Preview a guest landing page

This is what a traveller sees after scanning a hotel QR code — a calm, focused page with one tap to WhatsApp.

We customise headlines, branding and hotel details for each partner property. Demo below uses a sample Grand Baie resort.

Your hotel QR code

Printed on room cards, tent cards, welcome folders or digital signage.

How it works

Care in three simple steps

1

Reach out

Scan, tap WhatsApp, or open the chat - in English or French.

2

Talk to a doctor

Describe your symptoms; a licensed doctor responds in minutes.

3

Get care

Teleconsult, an on-site visit, or an e-prescription - whatever you need.

Feeling unwell on your trip?

A licensed doctor is one tap away - day or night.

8911WhatsApp
SOS Doctor