Medic Assistance
Compassionate care. Local expertise. Trusted by travellers worldwide.
At TouristDoctor, we believe healthcare on holiday is about more than a prescription - it is understanding, trust, and a calm human voice when you are far from home. Every day we combine licensed medical expertise with practical island knowledge to deliver care that truly makes a difference.
We are the oldest established, independent medical-assistance provider in Mauritius. From telemedicine and on-site hotel visits to e-prescriptions and insurer coordination, our mission is the same: personalised, high-quality care that puts your well-being first - across Mauritius and Seychelles.
Why travellers choose TouristDoctor
- Expert physicians: Our licensed doctors are experienced in traveller care and work with insurers, embassies and hotels every day.
- Always available: 24/7, 365 days a year - reach us by WhatsApp, phone or chat whenever you need guidance.
- Integrated services: From first symptom to follow-up, we coordinate teleconsult, visits, prescriptions and billing in one place.
- Personalised support: Every case is different. We tailor advice and care to your symptoms, location and travel plans.
- Trusted locally: As the on-island provider for 60+ assistance partners, we know how to get you care without unnecessary stress.
Independent with a purpose
Medic Assistance International (Mauritius) Ltd is an independent, established local provider - not a call centre abroad. When you choose TouristDoctor, you are supported by a team that lives on the island, knows its clinics and pharmacies, and is invested in making traveller healthcare better for everyone.
Our mission
To improve lives by delivering exceptional, patient-centred medical assistance with integrity, innovation and compassion.
Our vision
To be the most trusted medical partner for every traveller, expat and long-stay visitor in Mauritius and Seychelles.
Our founder
Leading traveller care from Mauritius
Medic Assistance International has been built on decades of hands-on medical leadership on the island.
Dr Siddick Maudarbocus
Founder & Medical Director
Dr Siddick Maudarbocus founded Medic Assistance International and has led the organisation for more than 29 years. Trained in Dublin, Ireland, he worked in hospital posts across London and as an emergency medical doctor for Exxon in central Africa before returning to Mauritius.
Registered with the UK General Medical Council and the Mauritius Medical Council, he has worked with major international health organisations including International SOS. Today he oversees 24/7 medical coverage for leading hotels, embassies, diplomatic staff and airlines such as Emirates and British Airways.
- Multi-speciality clinical team active across Mauritius and Seychelles
- Deep knowledge of local hospitals, clinics and insurer protocols
- Multilingual coordination for insurers, embassies and hotel partners
- 24/7 hotline and on-demand mobile doctor visits island-wide
Our partners
Trusted by insurers, clinics and travel brands
We act as the on-island medical provider for assistance networks, travel insurers, diplomatic missions, airlines and hospitality groups across Mauritius and Seychelles.
Mobile app
SOS Tourist Doctor
A dedicated telehealth app for visitors who want care on their phone: consultations, e-prescriptions and coordination when illness interrupts a stay in Mauritius.
SOS Tourist Doctor helps tourists, expatriates and international students get medical support quickly through secure online consultations, with in-house doctor visits and clinic coordination when a case needs more than a video call.
The app is designed for convenience on holiday: create an account, book a slot, speak with a doctor by text, audio or video, and access notes and prescriptions in one place.
- Immediate medical support for visitors across Mauritius
- Video consultations and in-house doctor visits
- E-prescriptions and coordination with clinics for serious cases
- Continuous assistance via the app or WhatsApp through your care journey
SOS Tourist Doctor is operated separately at sostouristdoctor.com. TouristDoctor and Medic Assistance International remain your 24/7 on-island assistance network for insurers, hotels and direct patient care.
Visit SOS Tourist Doctor
How it works
Care in three simple steps
Reach out
Scan, tap WhatsApp, or open the chat - in English or French.
Talk to a doctor
Describe your symptoms; a licensed doctor responds in minutes.
Get care
Teleconsult, an on-site visit, or an e-prescription - whatever you need.
Book an appointment
Request an appointment
Tell us a little about your situation and our coordinator will follow up to arrange the right care - telemedicine, on-site visit or e-prescription.
Feeling unwell on your trip?
A licensed doctor is one tap away - day or night.
29+ years on the ground in Mauritius, trusted by 60+ insurers, embassies and hotel partners
* Getting the right assessment first is the most important step toward safe, effective treatment.