24/7 medical assistance · Mauritius & Seychelles

A real doctor, wherever your trip takes you.

TouristDoctor connects travellers, expats and students with a licensed doctor in minutes - telemedicine, on-site visits and e-prescriptions, day or night.

29+ Years trusted by travellers

24/7 hotline 8911

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Years of service

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Patient satisfaction

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Travellers served yearly

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Insurance & embassy partners

Common situations

Not feeling well on holiday?

Whatever brought you here, a licensed doctor can guide you in minutes - no hospital visit required unless you need one.

~15 min

Stomach bug or food poisoning

Nausea, diarrhoea or cramps after eating out? Teleconsult first, on-site visit if needed.

~15 min

Fever or flu-like symptoms

Child or adult - describe symptoms on WhatsApp and get clear next steps fast.

Same day

Cuts, sprains & minor injuries

From poolside slips to sports strains - we assess and arrange care without the ER wait.

~15 min

Sunburn & heat-related illness

Dehydration, heat exhaustion or painful burns - advice and prescriptions when appropriate.

On phone

Prescription refill

Lost meds or need a repeat? Valid e-prescriptions sent straight to your phone.

24/7

Not sure what's wrong?

Message us anyway. We'll triage your case and tell you the fastest, safest option.

Care built for travellers, not tourists left waiting

Right care from the first message

We triage every case on WhatsApp or chat so you get telemedicine, a visit or an e-prescription - not a generic answer or an unnecessary trip to hospital.

29+ years on the ground in Mauritius

The oldest independent medical-assistance service on the island - trusted by insurers, embassies and hotels when their guests need help fast.

Our doctors

Licensed physicians who know the island

Real doctors - not a call centre. Every practitioner is licensed in Mauritius and experienced with traveller care.

Dr Marie L.

Dr Marie L.

General practice

15+ years caring for hotel guests and expat families across the north coast.

English · French

Dr Raj K.

Dr Raj K.

Emergency & on-site

Rapid-response visits to hotels, villas and cruise ports island-wide.

English · French · Hindi

Dr Sophie C.

Dr Sophie C.

Telemedicine lead

Video and chat consults for travellers who need answers before leaving their room.

English · French

Dr Jean-Paul M.

Dr Jean-Paul M.

Paediatrics & family

Calm, clear guidance for parents when children fall ill away from home.

French · English

Dr Anil V.

Dr Anil V.

Internal medicine

Complex cases and follow-up care for long-stay visitors and business travellers.

English · French · Hindi

Dr Camille R.

Dr Camille R.

Women's health

Discreet, attentive care for travellers who need a trusted doctor on the island.

French · English

Dr David T.

Dr David T.

Sports & travel medicine

From reef injuries to heat illness - practical advice for active holidaymakers.

English · French

Dr Nadia P.

Dr Nadia P.

Travel medicine

Pre-trip guidance, vaccinations and on-island support for tour groups and crews.

French · English · Creole

Dr Ahmed S.

Dr Ahmed S.

Multilingual care

Clear communication across languages for insurers, embassies and hotel partners.

English · French · Arabic

Dr Marie L.

Dr Marie L.

General practice

15+ years caring for hotel guests and expat families across the north coast.

English · French

Dr Raj K.

Dr Raj K.

Emergency & on-site

Rapid-response visits to hotels, villas and cruise ports island-wide.

English · French · Hindi

Dr Sophie C.

Dr Sophie C.

Telemedicine lead

Video and chat consults for travellers who need answers before leaving their room.

English · French

Dr Jean-Paul M.

Dr Jean-Paul M.

Paediatrics & family

Calm, clear guidance for parents when children fall ill away from home.

French · English

Dr Anil V.

Dr Anil V.

Internal medicine

Complex cases and follow-up care for long-stay visitors and business travellers.

English · French · Hindi

Dr Camille R.

Dr Camille R.

Women's health

Discreet, attentive care for travellers who need a trusted doctor on the island.

French · English

Dr David T.

Dr David T.

Sports & travel medicine

From reef injuries to heat illness - practical advice for active holidaymakers.

English · French

Dr Nadia P.

Dr Nadia P.

Travel medicine

Pre-trip guidance, vaccinations and on-island support for tour groups and crews.

French · English · Creole

Dr Ahmed S.

Dr Ahmed S.

Multilingual care

Clear communication across languages for insurers, embassies and hotel partners.

English · French · Arabic

Where we reach you

A doctor wherever you are on the island

On-site visits to hotels, villas, resorts and cruise terminals - plus 24/7 telemedicine across Mauritius and Seychelles.

24/7 emergency hotline

8911

For urgent cases, call anytime - day or night.

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Why TouristDoctor

Trusted care, built for travellers

01

Real, verified doctors

Every practitioner is licensed with credentials you can check - no stock photos, no guesswork.

02

24/7, 365 days

The oldest established medical-assistance provider in Mauritius - awake whenever you need us.

03

One tap to WhatsApp

Skip the forms. Tap once and a doctor responds on the channel you already use.

60+

Assistance, insurance & embassy partners worldwide

Medic Assistance International acts as the on-island provider for assistance networks, travel insurers, diplomatic missions and hospitality groups across Mauritius and Seychelles.

  • Green Cross
  • Les Mariannes
  • St Jean Clinic
  • YU Lounge
  • Air Mauritius
  • Clinique Bon Pasteur
  • Clinique de l'Occident
  • Clinique Ferrière
  • Emirates
  • British Airways
  • Turkish Airlines

Patient stories

Travellers, looked after

Google

Reviews

Fell ill in Grand Baie and had a doctor on WhatsApp within minutes. Calm, clear and kind.

Traveller

Hotel guest · Grand Baie

Google

Reviews

The doctor came to our villa the same evening and sorted everything with our insurer.

Expat family

On-site visit · Tamarin

Google

Reviews

Got my e-prescription on my phone without leaving the resort. Exactly what I needed.

Student

E-prescription · Flic-en-Flac

Google

Reviews

Fell ill in Grand Baie and had a doctor on WhatsApp within minutes. Calm, clear and kind.

Traveller

Hotel guest · Grand Baie

Google

Reviews

The doctor came to our villa the same evening and sorted everything with our insurer.

Expat family

On-site visit · Tamarin

Google

Reviews

Got my e-prescription on my phone without leaving the resort. Exactly what I needed.

Student

E-prescription · Flic-en-Flac

Real moments, real travellers

From sudden illness in a resort to complex cases coordinated with insurers - hear how our team shows up when it matters.

Insurance & billing

Focus on getting better - not the bill

As the local provider for 60+ insurers and embassies, we handle the paperwork so you often pay nothing upfront.

1

Reach out with your policy details

WhatsApp, chat or call - share your insurer name and policy number if you have it. No policy? We still help.

2

We verify coverage with your insurer

Our team coordinates directly with your travel insurance or embassy - you stay in the loop, not in the middle.

3

Receive care, we handle the rest

Teleconsult, on-site visit or e-prescription - billing goes through us whenever your plan allows.

Most travellers with travel medical cover never pay out of pocket. Self-pay options are available when insurance doesn't apply.

Check coverage on WhatsApp
SOS Tourist Doctor

Your doctor in your pocket

Telemedicine, on-site visits and e-prescriptions for tourists, expats and students - available 24/7 on iOS and Android.

SOS Tourist Doctor mobile app

Feeling unwell on your trip?

A licensed doctor is one tap away - day or night.

8911WhatsApp
SOS Doctor